There was a problem adding this course to your account. Please try again in a few minutes. If the problem persists, you can contact our support department at (877) 880-1335.
This course is the fourth in a series of four modules on Emotional Intelligence. Modules 2-4 each include a brief re-cap of the previous module so learners may choose to complete some or all of these modules based on their own personal and professional goals. The intent of this series is to provide physicians with a deeper level of understanding of emotional intelligence and how emotions can drive behavior and impact people both positively and negatively. Managing emotions (both your own and those around you) can be particularly important in many professional situations like giving and receiving feedback, meeting deadlines, dealing with challenging relationships (colleagues and patients), navigating organizational change, handling negotiations and disagreements, and working through setback and conflicts. This fourth module focuses on relationship management and how strategies gained from the previous modules can be used to build trust and motivate professional teams.
Course Objectives: As a result of participating in this activity, participants should be able to:
Identify best practices for teams
Understand how mutual goals, roles and an established process impact outcomes
Recognize the impact of Emotional Intelligence on team performance, staff turnover, and occupational stressors
Faculty:
Ulli Munroe, Organizational Training, Employee Development, and Career Counseling Professional.
Rebekah Bernard, MD, Gulf Coast Direct Primary Care, FMA member and author of several books for physicians
Disclosure: No relevant disclosure information because the content of this activity addresses professional development, medical administrative and/or leadership skills. Estimated Completion Time: One Hour
Instructions for earning credit: Learner must view/listen to the presentation. Then complete the online course evaluation and claim credit form.
The Florida Medical Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The Florida Medical Association designates this enduring material for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Ulli Munroe, Organizational Trainer and Career Counseling Professional.
Ulli Munroe has facilitated training and career development workshops throughout the United States and now Canada. She has worked with all types of organizations to customize training for employees on many topics, with a reputation for excellent design and facilitation skills. Ulli has a proven track record in assessing organizational needs and developing solution-based programs through her well-developed presentation skills. Her successful professional programs include Supervisory/Leadership, Change, Stress, Myers-Briggs and DiSC, Customer Service, Performance Appraisals, 360 Feedback, and EEO – including cultural diversity - within corporate and municipal/federal government. She also staffed several corporate Employee Development Centers.
Rebekah Ann Bernard, , MD
FMA Board of Governors member Rebekah Bernard, MD, is a family physician, author, and physician wellness expert who operates her own practice, Gulf Coast Direct Primary Care, in Fort Myers. She is also Chair of the FMA Women’s Physician Task Force. A native Floridian raised in rural Clewiston, Fla., Dr. Bernard earned her medical degree from the University of Miami Miller School of Medicine and completed her residency at Florida Hospital in Orlando. She is the author of four books, including “Imposter Doctors: Patients at Risk,” and has written frequently for Medical Economics and KevinMD.
Customers Who Bought This Item Also Bought
(Online CME) Coding and Compliance - Preventive Medicine Services
(Online CME) Coding and Compliance - Understanding ICD-10 & HCCs
(Online CME) HIV/AIDS in Florida
(Online CME) Florida Laws, Rules & Ethics
(Online CME) Emotional Intelligence Series: 1. Overview and Self Awareness - Personal Mission and Brand
Adding Registration, Please wait...
FMA Board of Governors member Rebekah Bernard, MD, is a family physician, author, and physician wellness expert who operates her own practice, Gulf Coast Direct Primary Care, in Fort Myers. She is also Chair of the FMA Women’s Physician Task Force. A native Floridian raised in rural Clewiston, Fla., Dr. Bernard earned her medical degree from the University of Miami Miller School of Medicine and completed her residency at Florida Hospital in Orlando. She is the author of four books, including “Imposter Doctors: Patients at Risk,” and has written frequently for Medical Economics and KevinMD.
