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  • Frequently Asked Questions

  • General

    What are the available course delivery types (formats)? What are the differences between OnDemand and Podcast/CEtoGo?

    • Zoom Webinar / GoToWebinar* - A live CE presentation, accessed on a desktop/laptop computer or a mobile device for a real-time visual and audio presentation, delivered through a video conferencing platform, such as Zoom or GoTo. It can be joined via the browser or the Zoom/GoTo applications (the latter need to be downloaded to your device in advance). 

    • External Access* - A live CE presentation, accessed on a desktop/laptop computer or a mobile device for a real-time visual and audio presentation, delivered through a video conferencing platform. External access means that the registration for the course can be completed through the CE catalog, however the access information is provided directly by the sponsoring section/chapter. You'll usually find the contact information for the sponsoring entity in the course description.

    • OnDemand / Self Study / Online Seminar - A pre-recorded program accessed on a desktop/laptop computer or a mobile device delivered within your CE account through the InReach Viewer; typically, video with audio, or a slide show with audio.

    • Video Replay - A re-broadcast of a past seminar at a specific date and location; these are in-person events.

    * Please note that we strongly recommend joining the live events 10-15 minutes in advance to allow time for troubleshooting without missing out on any portion of the program.

    What is the FMA online CME privacy policy?

    FMA Online CME Privacy Policy

    The FMA Education Department respects your privacy and is committed to protecting it at all times. This online privacy statement explains how the FMA collects, uses and safeguards information obtained as users register for and complete FMA online CME. This Internet Privacy Statement applies only to information collected by the FMA for these purposes.

    How we use personal information -- Once collected, we may use your personal information for the following purposes:

    • Register you for programs and services you have requested
    • Maintain attendance records as required by the Accreditation Council for Continuing Medical Education
    • Generate duplicate CME certificates
    • Process, fulfill and follow up on your CME orders
    • Answer your e-mails or on-line requests
    • Send information you request
    • Send and process follow-up surveys to capture evaluation data
    • Ensure the FMA courses are relevant to your needs
    • Notify you about new CME opportunities and special offers

    We do not share, sell, trade, exchange or rent your e-mail address to vendors for them to market their products or services to you.

    Catalog Search and Registration

    What if I need more information on a program or product?

    Detailed information is provided on the course details page which can be accessed by clicking on a course title. The course details page will include program description/schedule/content, credits, and faculty/presenters.

    Technical

    When I click on the "Play" button, nothing happens. What should I do?

    When you click the green "Play" button, it will launch the viewer in a new window or a Zoom link in a new window. If you are clicking this button and nothing is happening, more than likely the viewer window is already open. Please check all open and/or minimized windows.
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